Bohler Special Steels operates a Quality Management System which complies with the requirements of BS EN ISO 9001:2008. This guarantees full product traceability.
The awarding of this certification confirms and complements Bohler's long-established quality controls and commitment to continuous improvement. Our quality assurance approval system links together various quality checks in a uniform manner that everyone can recognise - from initial customer contact through to final product delivery. See Download Area for copies of our Quality Manual and BSI Certification.
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Our future is based on the quality of our products and services, coupled with the confidence our customers place in us.
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Our performance is assessed exclusively by our customers.
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Customer satisfaction and the trust that our customers place in our products and services are the focus of our attention.
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We identify our customers' needs and, working with them on common developments and services, we provide them with solutions that improve their competitive position.
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Quality rests with every single member of our company.
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The quality of our products and services depends also on the quality of our staff members, all of whom are provided with information and continual further training.
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We continuously strive to improve our processes in all areas in order to guarantee consistently high standards of quality.
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We apply approved procedures in all sectors of our operations.
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We use our resources wisely and in the most economically efficient way.
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We compete with the best in the world and must constantly strive to be counted among them.